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The Art of Encouragement
The "three S's" will help you put a smile on your loved one's face! They'll be encouraged!

『The Art of Encouragement』
220 pages
June, 2012
1,300 yen (w/o tax)
Contents:
We often hear that we should never tell a person who is depressed to "cheer up". Do you know why?
When our family, friends, partners, and loved ones are suffering, it is only human for us to feel compelled to help them in whatever way we can. However, encouragement is sometimes not enough to address a person's feelings. A typical example of when words of encouragement are useless is telling a person suffering from depression to "hang in there".
To really encourage someone, you need to couple your compassion with the right technique. You might think that this means there are magic words or tactful expressions that can do the trick, but that's not it. The technique being referred to here is more basic and easy to overlook: how you interact with the person and how mentally prepared you are to do so. In this book, the technique is outlined in the "three S's".
Only professionals know of these three S's. If you put them into practice, you are sure to bring back the smile to your loved one's face, and they are likely to get better. If there's someone you'd like to encourage, this book is for you.
From the Table of Contents:
There are interpersonal relations at the root of every problem
Even when the whole world is against someone, be there for them
What's an effective response that can enrich a conversation?
Conversation killers that you should never use
These three words can fatally disqualify a counselor
If you ask questions in this order, you will quickly understand how a person is feeling
Why you shouldn't be quick to give advice
Why it's more difficult to counsel people who are close to you
From the editor:
In this book, there are many examples of the wrong ways to provide encouragement. All the descriptions fit me entirely-so much so that it felt as if the author had seen me making the mistakes. Telling a person to "hang in there", giving advice and sound arguments, and showing sympathy are all wrong ways to encourage someone. How about you? When you read this book, you will fully understand how you encourage people. I especially recommend this book to people who believe that they are good at encouraging others.
Author:Yukari Asakura
Yukari Asakura is an encouragement guru, psychology counselor, and mental care therapist. Born in 1968 in Tokyo, she first worked as a kindergarten teacher and later as a childcare worker and supporting teacher at an elementary school. In 2006, she started working at Kikiwell Mental Health Services. She was assigned to the "good listeners department" where the listening staff answer calls around the clock from people who need someone to talk to. The following year, she set up and monitored a depression hotline called "Yukari's Room" as well as a telephone counseling hotline for mothers, "Smile Room".
Despite the challenge of counseling a person when you can't see them, the clients are highly satisfied with the service, with 82 percent becoming regulars. So far, she has counseled over 3,000 people and brought back smiles to their faces. She is a popular telephone counselor among her clients regardless of their age or sex, and many of them call her daily.

Author's link
Depression Hotline Counselor Yukari Asakura's Blog : http://blogs.yahoo.co.jp/a_yukari332
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