219 pages / April 2014 / 1,400 yen (w/o tax)
19 useful tips for your life and job that a charismatic management consultant learned from 2,000 taxi drivers.
What do you talk about with the drivers when you ride in taxis?
The author of this book, management consultant Kazuyoshi Komiya, rode in over 200 taxis a year while touring the country as a consultant, speaking with up to 2,000 taxi drivers.
According to Mr. Komiya, hearing about the current state of affairs from the drivers’ perspectives gives us a fixed-point observation of microeconomics, and listening to their life stories gives a lot of invaluable insight into life and management.
According to Mr. Komiya, people can learn from anyone in any situation, and this is not limited to taxis.
People can learn and pick up insights from all their everyday surroundings.
It is in this way that a widely trusted, charismatic management consultant found 19 useful tips for your life and job while riding in taxis.
Stories that uplift and surprise, stories you can sympathize with, and stories that remind Japanese of forgotten virtues.
This is a collection of stories, all of which will surprise and touch you.
What insights can you get from once-in-a-lifetime encounters with taxi drivers?
After reading this book, you’re guaranteed to start looking forward to your taxi rides.
Thinking you don’t want to suffer a loss, or thinking you don’t want to cause someone a loss
Drivers who claimed there are still “unknown roads” after 46 years in business
The tendency to fall into a three-year trap of thinking you know
Looking at what small things were neglected won’t prove what went wrong
Keep in mind that taking “1” from “100” is zero
Any current wealth isn’t at all a sure thing
Spend more time than money on building a happy home
“About the same” and “the same” are two different concepts
The poor drivers who got the base fare of 710 yen thrown at them by young customers.
Managers can prevent employees from acting on impulse by being considerate
There is a long road separating adulthood and prestige
My experience of being able to witness my mother’s last breath due to a series of unexpected events
What are you in charge of at your job?
Now that I have two children to carry around with me, I take taxis more frequently than I used to.
All of the taxi drivers I have encountered have said the same thing: “The most enjoyable time is when the children are small. Kids grow up so fast.”
Hearing those words, as I was juggling restless kids who wouldn’t sit still, was a little reassuring.
It seems that many people in the taxi-driving business come to the driver’s seat with an abundance of life experiences.
They are given a small peek at the lives of the many people they drive around from day to day, hearing all kinds of stories and conversations.
If you think about it, it is a deeply interesting job.
How Mr. Komiya usually speaks with taxi drivers is highlighted by the art of seeking out information from someone, and the heartfelt interactions he has in these once-in-a-lifetime encounters with various taxi drivers are very touching.
In this book written by Mr. Komiya from the insightful point of view of a management consultant, there were many points throughout that brought me close to tears.